Unlicensed Users

The QC Read & Understood app now provides improved filtering options to ensure that R&U progress reflects active users accurately.

How to Use the “User Status” Filter on QC R&U Space Overview

1. Go to Space settings and from the “App links” menu select the “QC Read & Understood” option

2. Navigate to the “Overview” tab and locate the “User Status” dropdown.

3. Choose from the following options:

   • All Users (Default): Displays R&U data for both active and unlicensed users.

   • Only Active: Displays R&U data for users who are currently active in your site/space.

   • Only Unlicensed: Displays R&U data for users who are no longer active (marked as User Name (Unlicensed) in the tables).

4. Click the “Reload” button to apply the filter and update the displayed R&U progress.

How to Use the “User Status” Filter on QC R&U Site Overview

1. From the “Apps” menu at the left sidebar, select the “QC R&U Site Overview” option

2. Locate the “User Status” dropdown.

3. Choose from the following options:

   • All Users (Default): Displays R&U data for both active and unlicensed users.

   • Only Active: Displays R&U data for users who are currently active in your site/space.

   • Only Unlicensed: Displays R&U data for users who are no longer active (marked as User Name (Unlicensed) in the tables).

4. Click the “Reload” button to apply the filter and update the displayed R&U progress.

How This Improves R&U Reporting

• The total R&U status within the table will dynamically adjust based on the selected User Status filter.

• You can now ensure that reports reflect the correct progress only for currently active users, preventing outdated data from affecting compliance tracking.